From the ease of getting there, friendliness of staff through to the actual results etc I've been very impressed. The staff took time to explain everything that was going on and came over as highly professional and thorough.
I won't pretend the surgery was painless, but it was no worse than getting a speck of dust behind a contact lens and over in a few seconds. Within 6 hours my eyes were totally pain free and no longer light sensitive.
I'd worn lenses for 20 years and glasses for 12 years before that and was about -7 in both eyes. I'd always been a little hesitant and the lenses were OK, just inconvenient but I've been recommending the treatment, and Optegra to everyone that has asked. Two months on and it feels great.