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  • FOCUS Laser Vision

    Miss Tracey Jules O'Neill

    • Rating 
    • 5.00
    • | Posted on 
    • Price Paid for Surgery 
    • £ 3590.00
    • Treatment Type 
    • Bilateral Z-LASIK
    100% CUSTOMER SATISFACTION. That spoke to me. From the first contact with Malisa on the telephone (who is an absolute star), it was all about “What can WE give?”, not “What can I get?” They’ve got something really special going on here and they don’t need to convince me - professional excellence and quality of conduct speaks for itself. Every one of the Focus team I’ve met has been consistently open, friendly, welcoming, accomodating and AVAILABLE. I continue to receive OVER AND ABOVE the level of care, expert advice, courtesy and consideration that I would expect from anyone. They give you full information as to who they are (and that just happens to be the OUTSTANDING EXPERTS in their field!), what they do, and how everything works. Not one decision has been made without me being included, every step of the way.

    I’d had 3 dissatisfying conclusions from 3 leading providers, so I was fully prepared to pay twice the price to get THE BEST – this IS central London! But Focus were able to quote me an accurate cost of treatment - at around £200 LESS THAN ANY OTHER PROVIDER - before I even came along to see them. Plus I got a £500 discount through a special offer, and all this comes with LIFETIME AFTERCARE with the SAME SURGEON. This level of learning, expertise, research and technology doesn’t come at ‘high street’ prices, but not for one minute did I feel like these people were trying to ‘sell’ me something. Instead there was a strong and quiet assurance that they are damn good at what they do, because their heart and soul is in this work, and that they really are doing their best to make it as affordable and available as they can for us.

    Mr David Allamby, the surgeon who performed my treatment, has a real gift. My prescription was R -8.00 and L -8.50 with astigmatism of R -1.5 and L -1.25. I don’t know how he did it!! No-one else could. He assured me he would make his best effort to get me as close to 20/20 as possible - I knew he meant it. He talked me through every second of the surgical procedure, I didn’t have a chance to get scared about it. Dr Allamby meets you with equanimity, congruence, and integrity. He is not only a highly-qualified medical/healthcare practitioner who is clearly fulfilling his purpose in life, he is also a gentleman. I’ve met a lot of slick, super-successful, money-grabbing ego-maniacs! Professionalism alone doesn’t reach people. This man’s kindness, humility, generosity and engaged passion for what he does are an absolute joy to be around. I can’t thank him enough for doing what he does, and perhaps why he does it – not for any self-serving aggrandisement, but for the genuine benefit of others.

    The quality of the service Focus provides and dedication to the well-being of their patients is second to none. Safety is paramount, and consideration of the long-term health and happiness of each individual patient clearly comes first. I see A LOT OF HAPPY PEOPLE whenever I come to the Focus clinic. The most valuable thing you can give another human being is your time and attention – and that is what you get here. I have been held though this whole process. This is a team of authentic, honest, totally trustworthy, and genuinely LOVELY people! I would not trust anyone else with my sight – believed me, I’ve tried.

    Dr Allamby has not just corrected my extremely short sight – he has changed the lens I see the world through. It’s no longer ‘me’ and this ‘world’ I’m looking out at - it’s MY WORLD and I feel FULLY ALIVE in it, and TOTALLY INSPIRED. Gratitude abounds. I am OVERJOYED at waking up and being able to SEE!; at watching the stars at night with my naked eye (& no halos!); at getting caught in the rain when I’m cycling, because it really doesn’t matter anymore!!…………

    And while I’m seeing my life now with CRYSTAL CLEAR & BRIGHT, BETTER THAN 20/20 VISION new eyes, somebody in a less affluent country is probably looking at their own children for the first time in years - Focus made me a part of that. Check out their EYE FOR AN EYE CHARITY. JUST AMAZING. I’ve never had my money used so wisely by somebody else! Total respect to these guys. I wish each and every member of the Focus team all the continued success and happiness they deserve in all of their lives. 10/10. THANK YOU a million times!!!
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