I’ve just been signed off as a patient a year after my surgery, and I can honestly say that having my laser surgery at Focus Clinic is one of the best things I’ve ever done.
My initial consultation at Focus clinic followed a free consultation at a different and widely advertised clinic where I felt I was rushed through the process and there was pressure to sign up for surgery. Focus, on the other hand, was comprehensive with more tests and an eye scan as well, which I hadn’t received before going there. Ok, the initial consultation at Focus costs £25, but this gets taken off the cost of surgery if you choose to go ahead. And on the basis that I will only have one pair of eyes, I felt the cost of the consultation was well worth it for the depth of testing they did.
There was no hard sell, and the interest free credit was easily arranged; every question I asked (and there were a lot of them) was answered fully and with a great deal of patience.
The clinic is impeccably well presented; clean, tidy and the staff are always very friendly, welcoming and helpful. It’s very clear that patient care is at the core of their business as every contact I have had with the clinic has always been professional, informative and accommodating. Even though I’m now signed off as a patient, it’s been made clear that I can contact them again if I have any questions or queries, or I need another procedure; if another procedure is related to the one I’ve already had, then it comes free of charge.
Mr Allamby performed my procedure and he was incredibly patient with all my questions despite running late on the day. I had done some research on him and the clinic on the internet prior to my surgery date, and found that he has worked in Moorfields and Leeds Eye Hospitals. The reason he set up Focus clinic is that he wanted to work with the best equipment in the industry but didn’t want to sit in front of a medical board and have to justify the reasons for having that equipment, hence he set up his own clinic. Obviously it’s important to do your own research on the clinic and the surgeon you are allocated.
I’m not going to go into details of the procedure as it seems to be fairly standard from place to place, and each person’s pain and comfort tolerance levels are different and entirely personal, but I would have this procedure again tomorrow if I had to.
If you’re asking yourself why Focus is a lot cheaper than other places you’ve looked at (believe me, I did), it’s because they don’t have a marketing budget; they work from word of mouth recommendations and articles in the press.
I have never hesitated in recommending Focus Clinic to family and friends and am glad I chose them for my surgery. My vision has gone from -2.5 in each eye to a 0 prescription with 20/12 vision (that’s better than 20/20 vision). My sincere thanks go to Mr Allamby and the team for their superb service.