I had been considering lasik for several years but never really did anything about it. I booked a consultation at Ultralase, however I did not feel very comfortable with talking to someone different each time and not seeing the surgeon until the day of the operation. I had an appointment at my opticians, and he advised that if he was going to have surgery Mr Pillai was the only surgeon he would allow to do it. I rang straight away and spoke to Angela, who was really friendly and professional answering all my questions - and there were many! Dr Jenkins carried out my assessment and explained everything very clearly, covering all the risks. I then saw Mr Pillai, who recommended Wavefront to correct my -2.00 vision. During the time of my consultation and surgery day I carried out alot of research, and I have to say majored on what could go wrong! In the end I was terrified, however on telephoning the clinic both Tracey and Mr Pillai were reassuring, and so I turned up for my surgery appointment! Mr Pillai knowing how anxious was spent time with me prior to surgery. I have to say the surgery was absolutely painless, the smell was a little like a horse being hot shod and was all over in what seemed minutes! The only slight discomfort I felt was pressure of the suction cap on the left eye and some of the drops stung afterwards. I could see well the night of the surgery and watched a little television, and drove 2 days later. At my week check up Mr Pillai advised that my vision was 6/4 amazing! I still go to take my lenses out. I cannot thank Tracey and Mr Pillai enough for spending so much time with me the day before and the day of the surgery. The customer care provided by the clinic is second to none and I agree with my optician Mr Pillai is the best.