I found the whole experience very professional especially on the day of treatment brilliant planning to have a big waiting room in which both patients waiting to have surgery and also patients who had just had surgerey were all sitting together. It was very calming when you could see patients coming back into the room looking and feeling on top of the world because they could see and sharing with waiting patients their experience. I think this calmed me more than the valium I had taken. And of course I did the same when I returned, it was just amazing-The results + the day.