I had been considering laser eye correction for many years. I was advised to wait for my prescription to stabilise and to be around the age of 25. So once my prescription had stabilised, I began shopping around to find the best clinic, as cost was not a factor for me, even though the high street clinics offers £395 per eye did sound tempting.
I did find a clinic which I was very impressed with which was the London Vision Clinic and it happened to be one of the most expensive of the clinics I had visited. But soon found them to be quite misleading, as I was promised once I pay the deposit of £500.00, I would get to meet my operating surgeon, where I would be able to discuss all my concerns with him and get all my questions answered. Also, that I would have more extensive tests done. But once I arrived at the London Vision Clinic I had mixed emotions as I was both excited to get to meet my surgeon, but also anxious / nervous about the tests . I was told by different clinical staff that I was mis-informed about meeting my Surgeon and I would only meet him on the day of my surgery and the so called “extensive” tests, where the same scans that were done previously. I was extremely disappointed as I felt the London Vision clinic acted on the same principles as a high street clinic i.e. meeting the surgeon on the day of treatment in spite of paying £500.00.
Obviously as you can imagine, this created doubts in my mind as to how a reputable this clinic actually, was, and also created questions about credentials about the “best surgeon in the uk” I decided not to proceed for obvious reasons and I was only refunded £250.00 back.
I there after did more research and I found Advance VisionCare. I called up to book a consultation, and the lady on the phone Lela was extremely polite, friendly and very helpful as I had many questions which she gladly answered for me and booked me in as soon as possible.
On the day of my assessment, I was greeted by the clinical team I found them to be very professional and polite especially the senor nurse Elzo. It was also nice when I seen all the clinical teams certificates on the walls at he clinic and even Lela’s who I spoke with over the telephone this was making me feel very confident.
I found the assessment to be very thorough as I had a member of the clinical team conduct my scans, who explained what each machine did, which helped me understand the process. I thereafter was seen by the senior optometrist Jamini who conducted a full examination.
Thereafter that I was taken to meet the Surgeon Mr Pillai who cross checked the Optometrist results, explained in detail what procedures I was suitable for. ( I did not even have to pay £500.00 as requested by the London Vision Clinic.)
The explanation was in great detail, which was much better than all the other clinics that I had been to ( I had been to about 4 other clinics) Mr Pillai, was extremely good and put me at ease, I had no hesitations after my 2 hour long assessment and felt so comfortable and confident in Advance VisionCare that I booked surgery in their next avaible slot.
In the day of treatment, I was extremely nervous, but was put to ease buy the clinical team, I was also offered a sedative which really helped. Once on the laser bed, the procedure began I realised that I was panicking for nothing as it was painless and Elzo and Mr Pillai talked me through the whole surgery. Afterwards the nurses where there to calm me down as well and before I knew it surgery was over.
After the treatment, Mr Pillai tested my eyes which was still blurry, but after 10 minutes I had regained 90% of my vision already which was amazing.
The very next morning I woke up looking for my glasses and then realising that I did not need them as I could see perfectly, and this was absolutely life changing experience as I was a -5.50 in my right eye and -7.00 in my left eye.
I am extremely happy that I decided to go ahead with Advance VisionCare as I have no regrets only that I did not go sooner and it would of saved my a lot of time and money.
Many thanks to all the staff.