Had surgery 3 months ago and the result is fantastic. Very happy with initial consultation and aftercare appts but on the day of actual surgery it was really crowded and they were running an hour late. This wasn't great for the nerves. They were apologetic and apparently it was cause it was half term and the previous surgery day hadn't happened because it was a bank holiday so they had pushed everyone into one day. It did make it feel like you were on a production line though, quite unlike experiences before and since at that clinic. The only other complaint is that I think my surgery was performed by someone other than Mr Halliday, although he was overseeing it. But as the results were so good I can't really complain too much. Also, in the literature they tell you your eyes might feel scratchy and like something's in them and that is normal. But if you can feel something there do tell them, because I had mine re-checked and there was a tiny piece of debris under the flap. I was glad I hadn't been all English and not said anything cause that could have affected my recovery and result. But really, I'm amazed every day with the results and this summer I've been swimming and camping and the difference this has made is completely worth it.