I initially visited Accuvision earlier this year for an assessment. A friend had previously been treated there and highly recommended them. Prior to that I had visited one of the major High Street chains. After my experience in the High Street I was not positive regarding what the outcome of my visit to Accuvision might be.
I could not have been more wrong!
At the High Street chain I was greeted by a young lady who was to be my "mentor" throughout, taken by her into the clinic area above the opticians' shop, and after going through a few basics left to wait for the optician. When he arrived and took me into his room, he seemed more interested in telling me that he didn't really want to be there, but as they'd allowed him to bring his wife and family for the weekend, he'd agreed to do it. Then he complained that he'd had no lunch. In the circumstances, I really wanted to hear all of this!
When he did eventually get around to the matter of the assessment, he quickly informed me that my left eye, which has been weak from birth, might not be suitable for laser treatment - and if it was treated it would be very expensive. Ultimately he pronounced that my left eye could not be treated, and he recommended that I make an appointment via my mentor to be assessed for lens implantation at their Harley Street clinic. When I asked what the cost of this would be, to say the least, his estimate was very expensive.
The optician took me downstairs to the shop to look for the mentor, and it transpired that she had gone out to lunch. Another mentor told me that if I would like to wait for about 20 minutes, she may have time to deal with me. I left at that point, asking them to get my mentor to phone me the next working day to make the appointment. I am still waiting for her call! Thank goodness she couldn't be bothered!
When I visited the Accuvision clinic, things could not have been more different. My faith in human nature was restored! The clinic itself is very professionally
appointed, and all of the staff are very friendly and efficient. I immediately felt relaxed and in the hands of professionals.

The optometrist put me through various tests, using modern computerised equipment. At every stage he explained what was happening and why. He told me that it WAS possible to have laser treatment, gave me the cost there and then (which was very good compared to the estimate received at the High Street chain), explained more about the treatment itself, and left me to decide if I wanted to go ahead. There was not any pressure. I was invited to go home and discuss the whole thing with my wife, and to give them a call if I wanted to go ahead.

Needless to say I called to arrange for the treatment to take place. I am ecstatic at the results that were achieved.

I was only at the clinic for a total of about an hour, of which the treatment itself took about 10 minutes. The rest was preparation time and after care. Again at every stage I received an explanation of what was happening, and I felt fully relaxed and in the hands of true professionals, who were very friendly throughout.

During the treatment itself, I only felt what I can describe as a very slight vibration on each eye – and only for a few seconds in each case. There was absolutely no discomfort. That evening there was
minor discomfort, but again very professionally, I was told in advance exactly what to expect, given drops for my eyes and told to rest them for the rest of the night.

The next day it was amazing, the minor discomfort had gone. I went for a check up and already the sight in my previously better eye was perfect, even my other eye was almost perfect – that had not been the case since birth!

As I write, it’s now just over a week since my treatment – and my vision is still improving by the day. I can even read without glasses now – which I certainly wasn’t expecting.

Thank you to everyone at Accuvision for a very professional job extremely well done.