I had my treatment at Accuvision in Fulham and the service they provided me was absolutely amazing.
I had previously had a consultation with Optical Express on Shaftesbury Avenue in London. I was appalled by their consultation and sales methods and I knew 100% that I would never let them near my eyes. Their advertising was so misleading. They say their fees start from £395 per eye but they ended up quoting me £3040. Then in the actual consultation they put the drops in my eyes that dilate the pupils. It severely blurred my vision but they insisted I then read and sign an 8 page document. I told her I couldn't see it properly because they had blurred my vision with the drops but she insisted that I tried. I then said their fee of £3040 was more than I had been expecting to pay. She started pressuring me to hand over a £200 deposit so they could start processing a loan for me to cover the fees. I told her I didn't want to take out a loan and I wanted time to think about it. She then started telling me that they were getting very booked up and if I didn't pay the £200 deposit then I may not be able to have treatment for a couple of months. It was a very uncomfortable experience and I would never recommend them to anyone. At one point in the consultation I was left sitting there for over an hour. They kept telling me someone would be with me soon. They only really seemed interested in the money and showed no concern for the needs of individual patients.
I discovered Accuvision by doing a search online. I was attracted to them because they only offered Wavefront which was the treatment I was interested in. I booked a free consultation with them. During the consultation I learnt more in 5 minutes than I did in 2 hours with Optical Express. Accuvision carefully explained everything that could go right and everything that could go wrong. They were so thorough and explained every possible detail of the proceedure. They told me absolutely everything I should do before and after the treatment. The clinic was beautiful and clean and modern and I felt I could trust them. I booked myself in for treatment a week later.
They charged me £1700 for Custom Wavefront Lasik. My prescription was -5.00 and -3.25. I was getting a better treatment for half the price quoted by Optical Express.
The actual day of the proceedure went very smoothly. I arrived at 10am and was finished by 10.25am. First they took some more measurements and compared them to the ones taken a week before in my consultation. I was then taken into another room where I met the surgeon and signed the consent form. Then it was straight through to Laser room. I was told to lay down on the bed and they immediately got to work. They put drops in my eyes so I couldn't feel anything. My left eye was covered while they worked on the right one. To be honest I kind of switched off and didn't really know what was happening. You see some lights and you feel a bit of pressure when they cut the flap. It's quite intense but I almost felt like I was asleep and having a strange dream. You hear a small motor noise as they cut the flap and then it all goes blurry as they pull the flap back. You feel no pain at all. Then the laser pulses for a few seconds and you smell a bit of burning. Again, there is absolutely no pain. Then you see the surgeon putting the flap back in place and covering it with a bandage contact lens (like a daily disposable contact lens). Then it's done and they start on the other eye. I think the nurse took my pulse at this point but I was fine.
Ten minutes later I was sitting up and could see. My vision was a little hazy but I could see perfectly through the haze. I walked back to the waiting and sat there for 20 minutes with my eyes closed. I couldn't resist opening my eyes every couple of minutes as I could see so clearly. It was like a miracle. Then the surgeon put some more drops in my eyes, gave me some instructions for the next 24 hours and sent me on my way. It was so quick and easy and I couldn't believe that an hour earlier I couldn't even walk around without my glasses on for fear of bumping into things.
I was so impressed by the service given to me by Accuvision and their unbeatable and honest pricing. It's rare to find an organisation that shows such care and attention to their patients. I felt completely at ease and I knew I was in safe and experienced hands. They next day they took out the bandage contact lens and I had better-than-perfect vision. My results were even better than they had expected and they said my vision would continue to improve over the next few days, which it has. I cannot thank them enough.
Accuvison don't give you a choice of different lasers like Optical Express do. They tell you what is best for you and they don't offer the choice of using a cheaper, less effective laser as is the case at Optical Express.
I cannot praise Accuvision enough for offering the best and latest technology at reasonable and honest prices. Our eyesight is so precious and should only be trusted with the best lasers. That's what Accuvision offers. They don't compromise on quality, they don't overcharge, they don't do misleading advertising and they don't pressure you at any point.
If you want the very best then only go to Accuvision.
Benjamin Davis, London